FAQ

ABC Windows Live Mail Backup

What are the main functions of ABC Windows Live Mail Backup?

ABC Windows Live Mail Backup is an easy-to-use tool that allows you to backup and restore your Windows Live Mail data. It saves email and news messages, accounts, rules, contacts, Calendars, junk mail settings,  stationery, signatures and all Personal Settings; and restores the saved data back to Windows Live Mail.  <Top>

What does ABC Windows Live Mail Backup do?

Protect your emails from a system crash.
Restore your Windows Live Mail after a system formatting.
Store backup files on a reliable medium like CDR.
Move Windows Live Mail data between computers. 

What are the minimum system requirements?

Microsoft Windows 2000/2003/XP/Vista/7/8.
MS Windows Live Mail.

Is your online order form secure?

Yes, it is 100% secure. 

Do I have to pay for the upgrades?

No! All future upgrades are always free to registered ABC Windows Live Mail Backup users! You do not have to pay again. 

Do you provide volume discount or educational license?

Yes, please contact sales@zjsoftware.com for details. 

I don't have the credit card, where else can I buy it?

Please visit http://www.zjsoftware.com for instructions for payment via Check/Money Order. 

How long I will get my registration code after I place the order?

Once your order is accepted, your registration code will be sent to you immediately! Its a pretty painless process. (Please allow up to 2 hour for email delivery.) Please note that a delay could mean that the e-mail address given in your order form is invalid (due to misspelling, etc.). 

Lost Registration Info Policy?

If you register, and for whatever reason, you do not receive an email with a registration code within a reasonable amount of time (24 hours for credit card payments or two weeks for other payments), please send an e-mail to registration@zjsoftware.com. Once we receive the request, we'll try to re-send your code as soon as possible! (Please include your Order# and as much order information as possible, as it will be easier to locate your order in the database.)

I registered the product several months ago, how do I get the lastest version?

You can download the latest version of ABC Windows Live Mail Backup from http://www.zjsoftware.com, and use your existing registration code to activate the license on the new version. Please uninstall all previous versions before installing an update. 

How can I uninstall ABC Windows Live Mail Backup?

There are two ways to uninstall ABC Windows Live Mail Backup:
1. Make sure ABC Windows Live Mail Backup is Closed, Right Click on the System Tray Icon (next to your clock) and click exit.
2. Click Start ->Programs-> ABC Windows Live Mail Backup->Uninstall ABC Windows Live Mail Backup
3. Click Start ->Settings->Control Panel -> Add/Remove Programs-> ABC Windows Live Mail Backup

 

If you have any other questions unlisted, please feel free to contact us at support@zjsoftware.com


 ABC Outlook Backup

What are the main functions of ABC Outlook Backup?

ABC Outlook Backup is a backup and restore tool for the Microsoft Outlook. It allows you to save Personal Folders, Contacts, Personal Address Book, Mail folders, Mail accounts, Message rules, signatures, stationery, tasks, notes, calendar, Templates, and all personal settings.
ABC Outlook Backup allows you to backup data on one computer and restore it to another one. This program is easy to use and has a simplified user interface, very useful for beginners.  

What does ABC Outlook Backup do?

Protect your emails from a system crash.
Restore your Outlook Data after a system formatting. 
Store backup files on a reliable medium like CDR.
Move Outlook data between computers.

What are the minimum system requirements?

  • Intel Pentium or compatible processor
  • Microsoft Windows 2000/XP/2003/Vista/7/8
  • 512 MB RAM or more
  • 2000 MB hard disk space

Is your online order form secure?

Yes, it is 100% secure. 

Do I have to pay for the upgrades?

No! All future upgrades are always free to registered ABC Outlook Backup users! You do not have to pay again. 

Do you provide volume discount or educational license?

Yes, please contact sales@zjsoftware.com for details.

What does MS Outlook supports?

Support for MS  2000, 2002(XP), 2003, 2007, 2010 and 2013.

I don't have the credit card, where else can I buy it?

Please visit http://www.zjsoftware.com for instructions for payment via Check/Money/Paypal Order. 

How long I will get my registration code after I place the order?

Once your order is accepted, your registration code will be sent to you immediately! Its a pretty painless process. (Please allow up to 2 hour for email delivery.) Please note that a delay could mean that the e-mail address given in your order form is invalid (due to misspelling, etc.). 

Lost Registration Info Policy?

If you register, and for whatever reason, you do not receive an email with a registration code within a reasonable amount of time (24 hours for credit card payments or two weeks for other payments), please send an e-mail to registration@zjsoftware.com. Once we receive the request, we'll try to re-send your code as soon as possible! (Please include your Order# and as much order information as possible, as it will be easier to locate your order in the database.)  

I registered the product several months ago, how do I get the latest version?

You can download the latest version of ABC Outlook Backup from http://www.zjsoftware.com, and use your existing registration code to activate the license on the new version. Please uninstall all previous versions before installing an update.  

How can I uninstall ABC Outlook Backup?

There are two ways to uninstall ABC Outlook Backup:
1. Make sure ABC Outlook Backup is Closed, Right Click on the System Tray Icon (next to your clock) and click exit.
2. Click Start ->Programs-> ABC Outlook Backup->Uninstall ABC Outlook Backup
3. Click Start ->Settings->Control Panel -> Add/Remove Programs-> ABC Outlook Backup

If you have any other questions unlisted, please feel free to contact us at support@zjsoftware.com

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